Welcome to the Official Website of Canada’s Visa Application Centres

The Visa Application Centre (VAC) in New York has closed. For any information, please contact the Consulate General of Canada in New York website or Citizenship and Immigration Canada for information.

You can use the Application Tracker to check the status of your application found on the left hand menu.

You may mail in your application, or your passport if filing an e-application, to the VAC in Los Angeles at the following address:

Canadian Visa Application Centre – Los Angeles
2100 E. Grand Avenue
El Segundo, CA 90245 U.S.A.

Work Permits must be sent directly to the Consulate General of Canada in New York.

If you have paid the VAC fee prior to the VAC closure and you were unable to use our service, please follow these instructions to ask for reimbursement:

The client must submit the following documentation via E-mail:

  • Copy of check
  • Telephone number, email address and address

Applicant should submit documentation indicated above, once he has the documentation they need to send it via Email to the following account: ny-info@csc-cvac.com

We will process the reimbursement payment.


The Visa Application Centres (VACs) are the exclusive service provider for the Government of Canada, authorized to accept applications for Study Permits, Temporary Resident Visas, and Travel Documents for Permanent Residents, for transmission to the Consulate General of Canada in Los Angeles. All applications for Study Permits should be sent to the Visa Application Centre in Los Angeles and all Work Permits should be sent to the Visa Application Centre in New York. The VAC in New York is only authorized to receive Study Permit applications from Bermuda residents. For more information visit the Consulate General of Canada in New York website or the Consulate General of Canada in Los Angeles website. VAC personnel verify that application forms have been thoroughly completed and signed, are accompanied by the requested supporting documents and verify that the required application fee has been paid. They also arrange passport return through FedEx or by having the result picked up directly at the VAC. The VAC is not authorized to accept Permanent Resident applications. For more information on this matter please visit www.cic.gc.ca.

The VACs are set up solely to provide visa application administrative support and are optional to submit your application. The VAC has no decision making authority to issue or refuse a visa or a permit. VAC staff have no influence over the outcome of the application and should not be solicited for advice. All applications will be assessed by the officers of the Consulate General of Canada in accordance with Canada’s immigration visa rules and guidelines. The decision to issue or refuse a visa is made solely by the immigration officers at the Consulate General of Canada.

Please note that the following items are prohibited from the VAC at all times: alcohol, illegal drugs, and weapons, including firearms, explosives, knives or chemicals of any kind.

Citizenship and Immigration Canada (CIC) must conform to a stringent Privacy Act which also extends to all of their missions and employees abroad. These requirements also apply to any individual or company doing work for or on behalf of CIC. The obligations to ensure privacy and to protect disclosure of information is taken very seriously and only a minimum of your personal information needed by the VAC for your application will be used by Computer Sciences Corporation. For further information, please consult the VAC Privacy Policy.

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